Installation Guide
Tools Needed:
- Measuring cup
- Clean cloth
- Water filter (if using)
- Keurig® descaling solution
Step-by-Step Setup
- Choose Location: Place on a flat, stable surface near an electrical outlet and away from heat sources.
- Remove Packaging: Remove all packaging materials and stickers from the coffee maker.
- Water Reservoir: Fill the reservoir with fresh, cold water. Do not exceed MAX fill line.
- Initial Rinse: Run a water-only brew cycle through both single-serve and carafe modes to clean internal lines.
- Install Water Filter: If using Keurig® water filter, soak for 5 minutes then insert into reservoir.
- Prime the System: Run 3-4 brew cycles without coffee to ensure proper water flow.
- Test Brew: Brew your first cup using your preferred K-Cup® pod or ground coffee.
Specifications
| Model Series | K-Duo Plus |
| Type | Single Serve & 12-Cup Carafe Coffee Maker |
| Color | Black / Stainless Steel |
| Water Reservoir | 60 oz (removable) |
| Brew Sizes | 6, 8, 10, 12 oz (single) / 12-cup carafe |
| Control Type | Button Controls with LCD Display |
| Power Requirements | 120V, 60Hz, 1470W |
| Dimensions (HxWxD) | 13.4 x 9.8 x 13.2 inches |
| Weight | 10.8 lbs |
| Brew Time | Under 2 minutes (single cup) |
| Carafe Material | Glass with stainless steel handle |
| Auto-Off | 2 hours (adjustable) |
Warranty Information
- Full Warranty: 1 year limited warranty
- Additional Coverage: Optional Keurig® Protection Plan available
- Support: 24/7 online troubleshooting
For warranty service, contact Keurig Customer Service at 1-866-901-2739 or visit Keurig.com
Key Features
Dual Brewing System
Brew both a single cup using K-Cup® pods and a full 12-cup carafe using ground coffee. Perfect for households with varying coffee needs.
Strong Brew Option
Intensify your coffee's flavor with the Strong Brew button, which slows the brewing process to extract more flavor from your coffee grounds.
Programmable Carafe
Set your carafe to brew automatically at a specific time. Wake up to freshly brewed coffee with the 24-hour programmable clock.
Multi-Stream Technology
Keurig's innovative Multi-Stream extractor punctures the K-Cup® pod in multiple places, saturating the grounds more evenly for optimal flavor extraction.
Energy Saving Mode
Programmable auto-off feature saves energy by automatically turning off the coffee maker after 2 hours of inactivity.
Large Water Reservoir
60 oz removable reservoir allows for multiple brews without constant refilling. Easy-fill design with clear water level indicators.
Brewing Options Explained
Single Serve
Brew 6, 8, 10, or 12 oz cups using K-Cup® pods. Perfect for individual servings and variety.
Carafe Brew
Brew 2-12 cups using ground coffee. Ideal for serving multiple people or for coffee lovers who drink multiple cups.
Strong Brew
Enhanced flavor extraction for bolder coffee. Available for both single serve and carafe brewing.
Hot Water
Dispense hot water for tea, hot chocolate, oatmeal, or instant soups without brewing coffee.
Iced Setting
Special brew strength for iced coffee drinks. Brews stronger to account for ice dilution.
Programmable
Set brew time up to 24 hours in advance. Wake up to freshly brewed coffee automatically.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Coffee maker won't turn on | Power issue, not plugged in properly | Check power outlet, ensure plug is secure, check circuit breaker |
| Weak or no coffee flow | Clogged needles, mineral buildup | Clean exit needle with paperclip, descale machine |
| Carafe not brewing | Carafe not positioned correctly, ground coffee issue | Ensure carafe is properly seated, check ground coffee amount and fineness |
| Leaking water | Overfilled reservoir, loose connections | Do not exceed MAX fill line, check all connections |
| Error lights flashing | Descaling needed, water sensor issue | Descale machine, ensure water reservoir is properly seated |
| Coffee tastes weak | Wrong brew size, old coffee, weak brew setting | Use smaller cup setting, fresh coffee, enable Strong Brew |
Error Codes & Lights
- Add Water: Water reservoir empty or not seated properly
- Descale: Mineral buildup detected - run descaling cycle
- Prime: Air in water line - run water-only brew cycles
- Carafe Missing: Carafe not detected - ensure proper placement
- Overheating: Machine needs to cool down - wait 15 minutes
- Grounds Sensor: Too many/few grounds in carafe filter
Manual Downloads
Current Model Manuals
K-Duo Plus
Single Serve & Carafe
K-Duo Essentials
Basic Dual System
K-Duo Special Edition
Premium Dual System
K-Duo Office Pro
Commercial Dual System
Popular Previous Models
K-Select
Single Serve Only
K-Classic
Original Series
K-Elite
Premium Single Serve
K-Cafe
Latte & Cappuccino Maker