Installation Guide
Tools Needed:
- Clean cloth
- Measuring cup
- Fresh water
- Keurig® descaling solution
- Paper towels
Step-by-Step Setup
- Unpack and Place: Remove all packaging materials. Place brewer on a flat, stable surface away from heat sources and sunlight.
- Initial Cleaning: Wipe exterior with a damp cloth. Remove and rinse water reservoir thoroughly.
- Water Reservoir Setup: Fill reservoir with fresh, cold water. Reattach securely to brewer.
- Power Connection: Plug brewer into a grounded 120V outlet. Ensure outlet is not controlled by a wall switch.
- Prime the Brewer: Turn brewer on. Place a large mug on drip tray. Run several brew cycles without a K-Cup® pod to flush system.
- Descaling Preparation: Prepare descaling solution according to package instructions for initial setup cleaning.
- Test Brew: Insert a K-Cup® pod and brew your first cup to ensure proper operation.
Specifications
| Model Series | K500 / K550 |
| Type | Single Serve Coffee Brewer |
| Color Options | Black / Silver / White |
| Water Reservoir | 80 oz Removable |
| Brew Sizes | 4 oz to 30 oz |
| Display Type | 10.4" Color Touch Screen |
| Power Requirements | 120V, 60Hz, 1470W |
| Dimensions (HxWxD) | 13.3 x 10.2 x 15.8 inches |
| Weight | 11.5 lbs |
| Brew Time | Under 1 minute |
| Temperature Range | 187°F - 192°F |
| Pressure | High Pressure Brewing System |
Warranty Information
- Full Warranty: 1 year limited warranty
- Additional Coverage: Optional Keurig® Protection Plan available
- Support: 24/7 customer service support
For warranty service, contact Keurig Customer Service at 1-866-901-2739 or visit Keurig.com
Key Features
2.0 Brewing Technology
Advanced brewing technology that reads each K-Cup® pod to deliver the perfect brew for every beverage type, from strong coffee to delicate teas.
Large Color Touch Screen
10.4" intuitive touch screen display with easy navigation for brew strength, temperature control, and scheduled brewing.
Strong Brew Option
Delivers a bolder, more robust cup by slowing the brew cycle to increase coffee contact time with water.
Iced Setting
Specialty setting that brews coffee at a lower temperature and higher concentration perfect for pouring over ice without dilution.
Programmable Auto On/Off
Set your brewer to turn on and off automatically to save energy and ensure your coffee is ready when you are.
Large Capacity
80 oz removable water reservoir reduces refills and accommodates multiple servings throughout the day.
Brew Size Options Explained
4 oz
Espresso-style shot, perfect for strong coffee lovers
6 oz
Standard cup size for most coffee beverages
8 oz
Large mug size for extended enjoyment
10 oz
Travel mug size for on-the-go brewing
12 oz
Oversized mug for maximum enjoyment
30 oz
Carafe setting for sharing or large servings
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Brewer won't turn on | Power issue, not plugged in properly | Check power outlet, ensure plug is secure, try different outlet |
| No water flow | Empty reservoir, clogged needle, air lock | Refill reservoir, clean exit needle, prime pump |
| Weak coffee | Clogged needle, wrong brew size, scale buildup | Clean exit needle, select smaller brew size, descale brewer |
| Leaking water | Overfilled reservoir, cracked reservoir, loose connections | Don't overfill, inspect for cracks, check all connections |
| Error messages | Various system errors | Unplug for 2 minutes, plug back in, restart |
| Brewer too hot | Overheating, ventilation blocked | Ensure proper ventilation, allow to cool, unplug if necessary |
Error Codes
- ADD WATER: Water reservoir empty or not detected - Refill reservoir
- DESCALE: Mineral buildup detected - Run descaling procedure
- CLOGGED: Exit needle clogged - Clean exit needle with paperclip
- OVERHEAT: Brewer temperature too high - Unplug and allow to cool
- POD ERROR: K-Cup® pod not recognized - Remove and reinsert pod
- BREW INTERRUPTED: Brew cycle stopped unexpectedly - Check water supply and restart
Manual Downloads
Current Model Manuals
K500
Keurig 2.0 K500 Brewer
K550
Keurig 2.0 K550 Brewer
K575
Keurig 2.0 K575 Brewer
K600
Keurig 2.0 K600 Brewer
Popular Previous Models
K450
Keurig 2.0 K450 Brewer
K350
Keurig 2.0 K350 Brewer
K250
Keurig 2.0 K250 Brewer
K150
Keurig 2.0 K150 Brewer